Shipping & Delivery

Shipping overview

Worldwide delivery made simple

Ohyeah ships to customers worldwide. Depending on product availability and your destination, an order may be dispatched from a local warehouse or from China. For a limited time, orders of $29 USD or more qualify for free standard shipping. Orders are packaged discreetly to help protect your privacy. For orders below this amount, the available shipping methods and charges are shown at checkout. Some products or destinations may be subject to shipping restrictions.

From order to arrival

How delivery works

Order confirmation

After your order and payment are completed, we send a confirmation email to the address provided at checkout.

Order processing

Orders are typically prepared within 1–2 business days. Processing may take longer during public holidays or periods of unusually high order volume.

Dispatch and tracking

Once your parcel has shipped, we send a tracking email. Tracking information may take 1–2 business days to begin updating after the carrier receives the parcel.

Delivery

Where local inventory is available, delivery from a local warehouse typically takes 3–5 business days after dispatch. Orders fulfilled from China or another international warehouse typically take around 12–15 business days after dispatch. The fulfillment location depends on product availability and the delivery destination. Actual delivery times may vary according to the carrier service, public holidays and customs processing.

Import duties and taxes

Import charges are the customer’s responsibility

International orders may be subject to import duties, customs fees, clearance charges or local taxes imposed by the destination country. These charges are not included in the product price or shipping fee and must be paid by the customer. For information about possible charges, please contact your local customs authority before ordering.

Need help?

Tracking and delivery questions

Tracking has not updated

Please allow 1–2 business days after dispatch for tracking to begin updating. If there is still no movement after a reasonable period, contact us with your order number.

Your order has a problem

If an item arrives damaged, incorrect or missing, contact us promptly with your order number and clear photos where relevant so our customer-care team can help.

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